FAQ

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Where are you located?

We are located on the water in Rock Harbor Marine next to the Blue Moon Waterfront Grille- We are located on the Cumberland River.

Do I need paddle boarding experience to rent a paddle board?

At Paddle Up Nashville, we cater to first-timers all the way to seasoned paddle boarders. The only requirement is that you MUST know how to swim if you plan to rent a paddle board or take any SUP classes or lessons from us.

What equipment does my rental include?

Your rental rate is all inclusive — you will be provided with the appropriate sized paddle board, a paddle, and life jacket.

Equipment upgrade is available for additional price.

Do I need to sign anything before hand?

All of our customers must have a signed waiver with us to rent paddle boards and take any paddle boarding classes or lessons. You can sign up online here or fill it out at the shop (minors must have a parental/guardian signature).

How old do I have to be to paddle board?

Paddle boarding is a great exercise for all ages.

Please let us know if there are children under 13 coming and if someone weighs more than 250lbs. This will help us provide the proper equipment.

Paddle boarders under 18 MUST have an adult present when out paddle boarding. A guide from Paddle Up can be a chaperone, but will be charged as an extra person. Please make note in advance if a chaperone is needed.

Do I have to wear a life-jacket?

State law requires that a life-jacket must be present on the board with you.

Children under 13 must wear a life-jacket.

Can I share a board with my friend?

Our paddle boards can only hold a maximum amount of weight. If a smaller child wishes to be on a board with an adult, that is perfectly okay. Please make a note if that is the case. However, two adults are not able to share boards. Each person must rent their own board.

Can I bring my dog with me?

We have “woof boards” at Paddle Up Nashville that are just for our furry friends! Please make a note if you plan on bringing your dog along with the size of the dog.

Can I bring my own paddle board or kayak and launch from you?

Rock Harbor is a private marine. It is marina policy that we cannot allow people to bring their own boards and launch from us. Cleeces Ferry is a public launch ramp located about a mile down river from RHM where you can launch your equipment. Directions are available at Paddle Up Nashville.

Can I swim in the water?

There are designated swimming areas inside the harbor where you can swim, sunbathe, or just relax on the board. Check with a Paddle Up Staff for designated areas. Swimming is also allowed on the river, but you must not be blocking the entrance of the harbor or be in the way of oncoming boats.

Can I dock on the shore?

Paddle boards are VERY fragile and prefer ONLY water. Rocks, floating debris, and banging of other boards can cause damage and crack the boards. Boards damaged through the exterior finish will take on water. Any damage to the equipment is the responsibility of the user, including replacement and repair cost.

What wildlife will I see?

You are likely to see Blue Heron, Snowy egrets, Bald Eagles, Mallards, Wood Ducks, Beavers, Ground Hogs, Woodpeckers, Canadian Geese migrating, sunbathing turtles ( just to name a few) and an assortment of fish jumping out of the water,

What is your cancellation policy?

There are no refunds at Paddle Up Nashville. All purchases are final.

What if there are storms in the area during the time of my paddle board reservation?

When thunder and lightning are present, Paddle Up Nashville will contact you to reschedule your reservation. We monitor the weather closely, your safety comes our goal.

What should I bring?

Change of clothes, towels, sunscreen, sunglasses, croakies, and hat. Restrooms and showers are available at Rock Harbor Marine. Paddle Up Nashville shop sells basic accessories and PUN apparel. We are also a professional SUP outfitters store.

What should I wear?

You may wear whatever you want that you don’t mind getting wet such as a swimsuit, board shorts, etc. Footwear is a MUST to wear to get from our shop to the dock. UV protective clothing is recommended, but not required.

Do I have to make a reservation?

A reservation is not necessary. We accept walk-ins as long as we have enough boards to accommodate you and your party. However, a reservation will guarantee a board for you upon arrival.

How do I make a reservation?

You can make a reservation at paddleupnashville.com. A reservation MUST be paid in advance to guarantee boards for you and your group. We cannot reserve boards without payment.

Is there a group rate?

For groups of 20 or more people, the rate is $18 per person per hour. Advanced reservations are required, please call to reserve and confirm availability. Full Payment is required

Full payment is required at time of reservation to reserve the boards and receive the group rate. Please have payment ready as well as the number of people, the date, what time, and how long your party plans to paddle. Please call 615.571.0708 or email neil@paddleupnashville.com to reserve your group.

GET IN TOUCH

  • 525 Basswood Avenue,
  • Nashville, TN 37209
  • neil@paddleupnashville.com
  • 615.571.0708

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